Policies:

 Please read over a few of our policies! These are especially important as we will be following these guidelines to better serve our customers.  Our customers will have to agree to our policies before booking! 

We ask our customers to please allow 24-48 hour response time during business hours. If you respond during non-business hours, we will respond the next business day. 

To book an appointment via text or phone call, we ask that if we do not answer immediately to leave a voicemail with your full name, a telephone number we can reach you at and a brief description of what you'd like to book. Please give us up to 48-hours to respond. 

 Please understand this is the MOST important policy we have! This policy is important, and you will have to agree to our cancellation policy before booking your appointment. This is a strict 48 hour policy, and we are not held responsible if you choose not to read this policy and agree to it. Please cancel more than 48 hours before your appointment to avoid a fee!

A) If for any reason you cancel your appointment and it is two days before your scheduled appointment, the card you placed on file at the time of booking WILL be charged 25% of the total service amount! This fee is non-refundable, however can be used at your next visit, only if you reschedule the day you cancel.
B) If for any reason you cancel your appointment and it is one day before your scheduled appointment, the card you placed on file at the time of booking WILL be charged 50% of the total service amount. This fee is non-refundable, however can be used at your next visit, only if you reschedule the day you cancel.
C) If for any reason you cancel your appointment and it the day of your scheduled appointment, the card you placed on file at the time of booking WILL be charged 100% of the total service amount! This fee is non-refundable; however, you may use up to 50% of the fee towards your next visit, only if you reschedule the day you cancel! The remaining 50%, if you choose to reschedule will NOT be refunded or used at any appointment.
D) If for any reason you cancel your appointment more than three times, you will no longer be allowed to book any future appointments with PW Mobile Details. 

 Please understand this is the MOST important policy we have! This policy is important, and you will have to agree to our cancellation policy before booking your appointment. This is a strict 48 hour policy, and we are not held responsible if you choose not to read this policy and agree to it. Please cancel more than 48 hours before your appointment to avoid a fee!

A) If for any reason you cancel your appointment and it is two days before your scheduled appointment, the card you placed on file at the time of booking WILL be charged 25% of the total service amount! This fee is non-refundable, however can be used at your next visit, only if you reschedule the day you cancel.
B) If for any reason you cancel your appointment and it is one day before your scheduled appointment, the card you placed on file at the time of booking WILL be charged 50% of the total service amount. This fee is non-refundable, however can be used at your next visit, only if you reschedule the day you cancel.
C) If for any reason you cancel your appointment and it the day of your scheduled appointment, the card you placed on file at the time of booking WILL be charged 100% of the total service amount! This fee is non-refundable; however, you may use up to 50% of the fee towards your next visit, only if you reschedule the day you cancel! The remaining 50%, if you choose to reschedule will NOT be refunded or used at any appointment.
D) If for any reason you cancel your appointment more than three times, you will no longer be allowed to book any future appointments with PW Mobile Details.